Victrex plc is committed to ensuring that your privacy is protected. This Policy explains when and why we collect personal information about you, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
Victrex plc may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
Any questions regarding this Policy and our privacy practices should be sent by email to firstname.lastname@example.org.
Who we are
This Website is operated by Victrex plc, of Victrex Technology Centre, Hillhouse International, Thornton Cleveleys, Lancashire FY5 4QD, United Kingdom (“Victrex”), also referred to in this Privacy Notice as “we” or “us”.
Victrex respects your right to privacy and will process personal information you provide in accordance with applicable privacy laws.
Information we collect from you and how it is used
We may collect the following information from you:
Alert services: If you register for the alert service, you will need to provide your name and email address. This information will be stored securely and will only be used to provide and administer the alert service.
Information that you voluntarily provide to us: such as when you complete forms (e.g. newsletter signup, contact, enquiry, support request, surveys). This may include information such as your name and contact details.
Information we receive from other sources: In the course of providing services to you (including for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers and credit reference agencies).
Information from the use of our Mobile Apps: When you use our mobile apps we may collect certain information in addition to information described elsewhere in this Policy. For example, we may collect information about the type of device and operating system you use. We may collect information about how you use the application and other performance data and we may use mobile analytics software (such as Fabric.io) to understand how people use our applications.
Typically where we process your personal data it will be because we have a legitimate interest in operating our business and this Website, and promoting our products and services, to assist you with your enquiry, or because you have consented to our use of your personal data.
Third-party use of information
We may share your personal information with third parties in the following circumstances:
- Where we are using a third party service provider to provide us with services (for example, to operate this Website or send marketing alerts). If we do this, we contractually require them to apply appropriate safeguards for personal information.
- We may pass you contact details on to one of our authorised distributors where relevant to assist you with your enquiry.
Except as described above, Victrex will not disclose, sell or rent your personal information to any third party unless you have consented to this. If you do consent but later change your mind, you may contact Victrex to ask for any such activity to stop by emailing us at email@example.com.
If a third party acquires all (or substantially all) of Victrex’s business and/or assets, Victrex may disclose your personal information to that third party in connection with the acquisition.
We may transfer personal information that is collected from you to service providers located in countries outside the European Economic Area in connection with the above purposes. We will take legally required steps to ensure adequate safeguards are in place to protect your personal information and to ensure it is kept securely. You may contact us at firstname.lastname@example.org the safeguards which we have put in place to protect your personal information in these circumstances.
Security and Information Retention
Whilst Victrex takes appropriate technical and organisational measures to safeguard the personal information that you provide, no transmission over the Internet can ever be guaranteed secure. Consequently, please note that the security of any personal information that you transfer over the internet to Victrex cannot be guaranteed.
Where we have given you (or you have chosen) a password which enables you to access certain parts of our Website, you are responsible for keeping this password confidential. We ask that you do not share a password with anyone.
We will keep your personal data for as long as we need it for the purposes set out above, and so this period will vary depending on your interactions with us. Where we no longer have a need to keep your information, we will delete it or anonymise it.
You have certain rights in relation to your personal information, including the right to object to, restrict and/or withdraw your consent to the processing of your personal information, the right to access your personal information, and the right to receive a digital copy of your personal information.
You also have the right to ensure that we correct or delete any inaccurate or out of date personal information which we have about you. If you believe that any personal information which we have about you is inaccurate or out of date and you would like us to correct or delete it, or you wish to exercise any other of your rights, please contact us at email@example.com.
You also have the right to contact the UK data protection authority, the Information Commissioner’s Office, if you think we have processed your personal information in a manner which is unlawful or breaches your rights. If you have such concerns, we request that you initially contact us at the email address above so that we can investigate, and hopefully resolve, your concerns.